Plot 43174 Unit 18 Phakalane Industrial  Mon – Fri 8am-5pm • Sat 9am – 1pm • Sun – Closed

Whatsapp Helpline +267 78 204 199

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F.A.Q & Contact Information

General

What does Irio Solutions specialize in?

Irio Solutions specializes in water treatment and solar energy solutions. We provide high-quality products for homes and industries, including reverse osmosis systems, solar panels, inverters, batteries, drip irrigation systems, pipes, and fittings.

Do you offer installation services?

No, we do not offer installation services, but we have a network of trusted partner installers who can assist with setup and installation.

Where is Irio Solutions located?

We are located in Plot 43174, Unit 18, Phakalane Industrial, Gaborone, Botswana

 

Do you provide consultations or site assessments?

While we don’t perform site assessments, our team can offer expert advice on selecting the right products for your needs.

Who is eligible for Free Shipping?

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Products & Pricing

What types of water treatment solutions do you offer?

We offer reverse osmosis systems for both home and industrial use, as well as water filtration accessories and spare parts.

What solar energy products do you sell?

Our solar product range includes solar panels, inverters, batteries, and accessories to support renewable energy solutions.

Do you sell irrigation equipment?

Yes, we supply drip irrigation systems, pipes, and fittings for agricultural and gardening needs.

Do you offer bulk discounts?

Yes, we provide special discounts for bulk purchases. Contact us for more details on wholesale pricing.

Do you offer bulk discounts?

Yes, we provide special discounts for bulk purchases. Contact us for more details on wholesale pricing.

Ordering & Payment

How can I place an order?

You can place an order by visiting our store in Gaborone or contacting us via phone, email, or our website.

What payment methods do you accept?

We accept bank transfers, mobile payments, and cash payments at our store.

Do you offer financing options?

At the moment, we do not provide financing, but we can recommend financial institutions that may assist with credit purchases.

Technical Support & Maintenance

Do you provide maintenance services for water treatment systems or solar panels?How do I know which solar system is right for my home or business?

No, but we can recommend experienced technicians from our partner network.

What should I do if I experience a problem with a product?

If you encounter any issues, contact us immediately for troubleshooting support or warranty assistance.

How do I know which solar system is right for my home or business?

Our team can help you determine the right solar setup based on your energy consumption and needs.

Store Hours

Mon – Friday: 8am – 5pm

Saturday: 8am – 1pm 
Sunday: Closed

Public Holidays: Closed

Call Or Text

General: +267 311 2095

 

Email Us

info@iriosolutions.com

 

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Live Chat Support

For more speady response chat to us live of whatsapp on +267 78 204 199

Call

+267 311 2095

Address

Plot 43174 Unit 18 Phakalane Industrial 

Email

info@iriosolutions.com